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| About Us Voice Recorders Ltd. UK Supplier of digital voice and data recording solutions with a very broad product range from single line recorders right through to multi channel systems. Established in 1999, have installed and support many systems in both commercial and government organizations. Customers have the option of purchasing On-Line and installing themselves, all products are provide with connection leads, installation manuals and user guides. Voice Recorders Ltd will be pleased to provide telephone support. Voice Recorders Ltd are value added resellers and can also provide a complete turnkey voice recording solutions. We install train and support. Our technicians are highly trained and motivated and we also have the added back up support from a Vidicode Datacommunicatie BV. We also have an established range of alternative voice recording solutions, please visit www.voicerecorders.co.uk for further details. Typical Markets: Financial -Trading - Insurance - Call Centres - Transport - Government - Defence - Security - Medical Control Rooms - Rail- Corporate Fraud Detection - Commercial Companies Our Contact details: Voice Recorders Ltd Unit 20 City Business Centre, Lower Road, London. SE16 2XB UK Phone: +44(0)20 7232 0253 Fax: +44(0)20 7232 0253 Email: Sales@voicerecorders.co.uk Voice Recorders Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling Delivery will be by either City Link or Royal Mail and will have to be signed for on delivery. Please advise us if you have a prefferd delivery date and time. |
| Delivery Schedule We deliver your order right away. We will normally send your order to you in 2 business days for stock items and 7 business days for non stock items. International orders are generally received in under 10 days. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. All of our products come with a 12 month return to manaufaturer warrenty. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44 (0)20 7232b0253 or fax us on +44 (0)20 7417 7781 or write to us at Voice Recorders Ltd, Unit 20, City Business Centre, Lower Road, London SE162XB United Kingdom |
| Privacy Policy Voice Recorders Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
